Frequently Asked Questions
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We place a strong emphasis on safety and security by performing comprehensive background screenings for all our guests. This ensures that each guest aligns with our high standards, offering reassurance to both property owners and fellow guests. Our dedication to security is integral to providing an outstanding stay experience.
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We generally enter into 2-3 year leases, our primary focus is on fostering long-term, trustworthy relationships with property owners. This approach provides stability and consistency, ensuring our partnerships are mutually beneficial for years to come. We are committed to maintaining a positive and lasting connection with you.
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Guests have the flexibility to stay anywhere from 5 days to several months, depending on their individual needs. Whether it's a brief business trip or a longer remote work engagement, we provide adaptable stay options to suit every need. This flexibility ensures that each guest's preferences are fully accommodated, offering a seamless and comfortable experience.
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All guests undergo a comprehensive screening before arrival. We prioritize security by using smart locks with unique access codes for each guest, ensuring that only authorized individuals can enter. With your consent, we also install WiFi-enabled exterior security cameras to monitor for any unauthorized visitors, further enhancing safety and providing peace of mind.
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We have a comprehensive three-step security system designed to prevent parties and maintain the quality of our properties.
First, we conduct thorough guest screenings prior to arrival to filter out potential party attendees.
Second, we utilize smart locks and security cameras to monitor for any signs of large gatherings.
Most importantly, we deploy noise detection monitors that alert us when noise levels exceed a specific threshold, enabling us to intervene promptly. This proactive approach helps preserve the trust of both property owners and our platform partners.